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Please read all these Terms and Conditions.


As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with. 




These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Blue Building Environmental Organisation a company registered in Scotland under number SC688880 whose registered office is at 


23 Windsor Gardens,  

Auchterarder, PH3 1QE   


with email address


(the Supplier or us or we).


These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions. By ordering any of the services, you agree to be bound by these Terms and Conditions.  You can only purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years old.




Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession;


Contract means the legally-binding agreement between you and us for the supply of the goods;


Delivery location means the supplier's premises or other location where the goods are to be supplied, as set out in the order;


Durable medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;


Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order;


Order means the customer's order for the goods from the supplier as submitted following the step by step process set out on the website;


Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the website;


Website means our website on which the Goods are advertised.




The description of the goods is as set out in the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.

In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

All goods which appear on the website are subject to availability.

We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal Information

We retain and use all information strictly under the Privacy Policy.

We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

The description of the goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.

The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you confirmation of the contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the contract, but in any event not later than the delivery of any goods supplied under the contract.

Any quotation is valid for a maximum period of  7  days  from its date, unless we expressly withdraw it at an earlier time.

No variation of the contract, whether about description of the goods, fees or otherwise, can be made after it has been entered into unless the variation is agreed by the customer and the supplier in writing.

We intend that these Terms and Conditions apply only to a contract entered into by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

The price of the goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.

Prices and charges include VAT at the rate applicable at the time of the order.

You must pay by submitting your credit or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods.


We will deliver the goods, to the delivery location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the contract is entered into.

In any case, regardless of events beyond our control, if we do not deliver the goods on time, you can (in addition to any other remedies) treat the contract at an end if:

- we have refused to deliver the goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the contract was made, or you said to us before the contract was made that delivery on time was essential; or


- after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

If you treat the contract at an end, we will (in addition to other remedies) promptly return all payments made under the contract.

If you were entitled to treat the contract at an end, but do not do so, you are not prevented from cancelling the order for any goods or rejecting goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the contract for any such cancelled or rejected goods. If the goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.

If any goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the order for some of those goods without also cancelling or rejecting the order for the rest of them.

We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and the Channels Islands. If, however, we accept an order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.

You agree we may deliver the goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.


If you or your nominee fail, through no fault of ours, to take delivery of the goods at the delivery location, we may charge the reasonable costs of storing and redelivering them.


The goods will become your responsibility from the completion of delivery or customer collection. You must, if reasonably practicable, examine the goods before accepting them.


Risk and Title


Risk of damage to, or loss of, any goods will pass to you when the goods are delivered to you.


You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the goods still owned by you, in which case you must return them or allow us to collect them.


Withdrawal, Returns and Cancellation


You can withdraw the order by telling us before the contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.


This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below.


These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:


  • goods that are made to your specifications or are clearly personalised;

  • goods which are liable to deteriorate or expire rapidly.


Also, the Cancellation Rights for a contract cease to be available in the following circumstances:


  • in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.


Right to Cancel


Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery.


To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement setting out your decision (a letter sent by email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to use the model cancellation form.


You can also electronically fill in and submit the model cancellation form or any other clear statement of the Customer's decision to cancel the contract on our website If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation by email.


To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.


Effects of Cancellation in the Cancellation Period

Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction for Goods Supplied

We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.


We have a legal duty to supply the goods in conformity with the contract, and will not have conformed if it does not meet the following obligation.

Upon delivery, the goods will:

- be of satisfactory quality;

- be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and

- conform to their description.

It is not a failure to conform if the failure has its origin in your materials.

Successors and Our Sub-Contractors

Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances Beyond the Control of Either Party

In the event of any failure by a party because of something beyond its reasonable control:

- the party will advise the other party as soon as reasonably practicable; and

- the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel, below.


Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

These Terms and Conditions should be read alongside, and are in addition to our policies, including our Privacy and Cookies Policy.

For the purposes of these Terms and Conditions:

'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.

'GDPR' means the UK General Data Protection Regulation.

'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing Goods to you.

Where you supply Personal Data to us so we can provide goods to you, and we process that Personal Data in the course of providing the goods to you, we will comply with our obligations imposed by the Data Protection Laws:

- before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;

- will only Process Personal Data for the purposes identified;

- we will respect your rights in relation to your Personal Data; and

- we will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can e-mail:

Excluding Liability

The supplier does not exclude liability for:

(i) any fraudulent act or omission; or

(ii) for death or personal injury caused by negligence or breach of the supplier's other legal obligations.


Subject to this, the Supplier is not liable for

(i) loss which was not reasonably foreseeable to both parties at the time when the contract was made, or

(ii) loss (eg loss of profit) to the customer's business, trade, craft or profession which would not be suffered by a consumer - because the supplier believes the customer is not buying the goods wholly or mainly for its business, trade, craft or profession.

Governing Law, Jurisdiction and Complaints

The Contract (including any non-contractual matters) is governed by the law of Scotland.

Disputes can be submitted to the jurisdiction of the courts of Scotland or, where the Customer lives in England and Wales or Northern Ireland, in the courts of respectively England and Wales or Northern Ireland.


These Terms and Conditions were created using a document from Rocket Lawyer (

Return Policies


The in our online shop offered products are being manufactured and delivered by different suppliers. Therefore, different return policies may apply depending on the product that you have purchased.

Printify: Calendar

Printful: All other products


Order Cancellations

An order can be canceled before it’s sent to production. If the product is in production, data and money have already been transferred to the Print Provider. 

The Printify Merchant Support team may attempt to cancel the order (for a refund). However, there are no guarantees once an item has entered the production process. For more information on, please contact the Blue Building Environmental Organisation via the form below.



If a product has arrived damaged or flawed due to a manufacturing error, Printify offers a refund (or free replacement, including shipping) of the damaged item. 

Please contact the Printify Merchant Support within 30 days (domestic orders) or 45 days (international orders) of the damaged product delivery. There is no need to send the product back to Printify.


As mentioned, Printify does not require sending back faulty or damaged items. If one of these unfortunate issues does pop up, all they need is photo proof. The Printify Merchant Support team will assist with any questions, comments, feedback, or concerns.


All sales channels have a standard shipping option. This flat rate is the most common method. 

Upgraded shipping options largely depend on the Print Provider. Printify does its best to get all the tracking information to their merchants as quickly as possible. This information can be forwarded to you as the end customer to keep track of shipping times. 

Specifying every Print Provider you use (and their respective addresses) can be difficult. Instead, it’s possible to provide Printifys address – 108 West 13th Street, Wilmington, Delaware 19801.

If you as the end customer provide an address that is considered insufficient by the courier, the shipment will be returned to the Printify facility. You will be liable for reshipment costs once Printify has confirmed an updated address with Blue Building Environmental Organisation (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to the Printify facility. You as the end customer will be liable for the cost of a reshipment (if and as applicable).

Buyer's Remorse

If the order arrives at a buyer’s specified address in a reasonable time, in good condition, in the correct size, and has no production errors, Printify does not accept returns and exchanges.



Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at Printful's expense.

If you notice an issue on the products or anything else on the order, please submit a problem report.

The return address is the Printful facility, as specified in your shipping documents.

Wrong Address

If you as the end customer provide an address that is considered insufficient by the courier, the shipment will be returned to the Printful facility. You will be liable for reshipment costs once Printful has confirmed an updated address with Blue Building Environmental Organisation (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to the Printful facility. You as the end customer will be liable for the cost of a reshipment (if and as applicable).

Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Returned by Customer


If you wish to return an item, please contact the Blue Building Environmental Organisation, using the form below. Except for customers residing in Brazil, Printful does not refund orders for buyer’s remorse. Returns for products, face masks, as well as size exchanges are to be offered at Blue Building Environmental Organisations expense and discretion. If Blue Building Environmental Organisation chooses to accept returns or offer size exchanges to you as the end customers, you would need to place a new order at your expense for a product in another size. Customers residing in Brazil and regretting a purchase must contact the Printful Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU Consumers


According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons, T
herefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.


Last updated on: 24 October 2023

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